Personal Investments • Re: Worried about vanguard

I think Vanguard needs to get their employees back in the office full time. There are some goofing off on the Monday and Friday work from home days.

ar
I had to work with a Vanguard rep to get a transfer completed yesterday (Monday 5/13). I first contacted them via chat and they set up a call back. It was less than 10 minutes for the call back. The rep handled the problem correctly and quickly. I don't know if they were working from home.

Same. Chat and a call back to finish what I needed took 10 mins total. am NOT worried about Vanguard at all.

Here is a surprising comment from the rep

"Just making sure you checked your own state's 529 benefits before you transfer your 529 accounts to Vanguard". You will never hear anything like that from a Fidelity rep.

This is exactly my experience. When it comes to dealing with people who actually think about and put your interests first, Vanguard has been outstanding. This is a hallmark feature of trustworthiness. When Vanguard says that the investors are owners, this is exactly what I take the actual, rubber meets the road meaning to be.

Statistics: Posted by Beehave — Wed Jul 17, 2024 12:04 am

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